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Hotel Hotel Norat Spa O Grove ***

O Grove,  Spain

Phone: 986733399 Fax: 986733012 E-mail:: hnorat@hotelesnorat.com

Rating by guests: 8.8 Based on 807 reviews

Do you dream of a holiday in Rías Baixas, a relaxed family environment, barely 50 metres from the sea, in an extraordinary location with an unbeatable service? In Norat O Grove Hotel & Spa you will find all that and much more

Hotel Hotel Norat Spa O Grove
Avda Luis Casais 32 (36980) - O Grove (Spain)

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Overall rating:  8.8 Based on the last 40 of 807 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.5
  • Common facilities and services: 8.2
  • Staff: 9.3
  • Quietness: 8.3
  • Room: 7.1
  • Value for money: 7.8

April/2016 Someone from Corrubedo thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La limpieza
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2016 Someone from Corrubedo thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Todo en especial el Spa
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2016 Someone from Santiago thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La buena atención del personal y los detalles como la música en directo en el bar del hotel.
  • Negative: La mala insonorización de las ventanas, por lo que se escuchaba mucho ruido dele exterior.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 10
Stars it deserves 3

April/2016 Someone from Santiago de Compostela thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Las instalaciones y la habitación en perfecto estado, la habitación con todos los servicios necesarios, muy limpia, amabilidad y cercanía del personal.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

March/2016 Someone from La provincia de Ourense thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Spa ,masaje,desayuno....
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2016 Someone from Villanueva de Arosa thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: las instalaciones
  • Negative: el baño era viejo
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

March/2016 Someone from Tui thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La comida y el trato de los empleados.
  • Negative: Las habitaciones un poco pequeñas, pero sin importancia
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

March/2016 Someone from Rías Baixas thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Ubicación, habitación y desayuno. El hotel en general estaba muy bien.
  • Negative: El Spa. Por error en la maleta sólo habíamos metido un gorro de piscina y no nos dimos cuenta hasta llegar al spa. En otros hoteles con spa te dejan un gorro o incluso te dan la opción de comprarlo. En su spa no dieron ninguna solución y además ni siquiera permitieron el acceso a la zona del circuito termal para sentarse a esperar por la otra persona aunque no tuviera intención de meterme dentro de la piscina. No me parece justo que habiendo pagado el acceso al spa para 2 personas no se diera ninguna solución y ni siquiera tener un detalle por un despiste del cliente. Ustedes cobraron el acceso y un cliente no pudo disfrutar de ese servicio. Les aconsejo que incluyan la opción de compra de gorros para que no les vuelva a ocurrir. No me parece profesional su forma de actuar.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado Cliente, muchas gracias por sus comentarios y buena puntuación general, le informo que además de vender gorros para la piscina a 2.50 €, las chanclas 2 €, bañadores, cremas etc... no pudimos dejar entra a la sra a la zona de agua pero esperó en la zona de estar del spa tomándose una infusión invitación del spa. Creo que ha habído algún mal entendido por que como le he comentado ponemos de todo lo posible a disposición de los clientes. La persona en concreto estaba vestida además y no en bañador por lo que mejor es esperar en la zona relax como le comentaba un saludo y gracias. "

March/2016 Someone from Santiago de composte thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La atención por parte del personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury, Classic style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2016 Someone from Vigo thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: El desayuno buffet tan completo y adaptado a las personas con intolerancias.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
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Hotel Hotel Norat Spa O Grove Avda Luis Casais 32 O Grove 36980 Spain
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