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Hotel Sansebay

Donostia-San Sebastian,  Spain

Phone: +34 94 343 5724 E-mail:: reservas@sansebayhotel.com

Price: 80 - 600 € (Average)

Rating by guests: 9.2 Based on 50 reviews

Hotel Sansebay
Calle Mari 21 (20003) - Donostia-San Sebastian (Spain)

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Overall rating:  9.2 Based on the last 40 of 50 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.5
  • Location: 10
  • Common facilities and services: 7.8
  • Staff: 9.5
  • Quietness: 8
  • Room: 7.9
  • Value for money: 7.7

August/2018 Someone from U.K thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: The breakfast
  • Negative: The parking
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

August/2018 Someone from London thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Great room, very comfortable and dark...good breakfast. A brilliant location on the beach and next to the old town.
  • Negative: In the apartment, only air conditioned in the lounge, it would be better to only have it in the bedrooms as they got overly hot at night. Also, our booking wad room only but nowhere and we should have confirmed but it was implied in the literature about the hotel and by staff that we had breakfast included. Yes we should have checked but it felt slightly underhand that the hotel strongly implied it was included and then charged us on checkout.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5 Generally good but for the breakfast issue.
  • Quietness: 10
  • Room: 7.5 Would have given it five out of five but the bedrooms were very hot.
  • Value for money: 5 Again, probably four if it wasn't for the breakfast issue.
Stars it deserves 4

August/2018 Someone from Brasil thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La cordialidad de todos
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

August/2018 Someone from Deutschland thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

August/2018 Someone from tel aviv thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: location
  • Negative: over priced
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

August/2018 Someone from Barcelona thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La atención de todo el personal.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from France thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: L'accueil et le petit dejeuner
  • Negative: La situation de la chambre près du mur
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2018 Someone from Ireland thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Overall Excellent Experience...very friendly staff, very clean, nice breakfast and most importantly a fantastic location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5 You pay for the location
Stars it deserves 4
  • The hotel's reply:

    "Hi! How are you? We are happy to see that you enjoyed your stay with us! Specially the reference to out great location, staff and breakfast. We hope to see you again on your future stays in San Sebastian! "

July/2018 Someone from Bilbao thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Atención, servicio, buen hacer.
  • Negative: No lo he encontrado todavía
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "¡Hola! ¿Qué tal? Nos alegra saber que habéis disfrutado de vuestra estancia en SANSEbay! En especial, nos ha encantado la mención al servicio del personal del hotel, cuyo objetivo principal es hacer de la vuestra una estancia inolvidable. ¡Esperamos poder volver a veros en la próxima estncia en San Sebastián! "

July/2018 Someone from Ireland thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: The location at the far end of the promenade with excellent access to the beach and the city. Very nice room very well-equipped and modern.
  • Negative: Our room looked out onto a stone wall literally 1m away. Several room sopen onto the sea but may cost more - this was not clear - but the rest open onto this wall. There was a €30 charge for parking in the hotel garage overnight. Again this was not mentioned beforehand.
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Hi! How are you? We appreciate the time you took on sharing your review, it helps us improve. We are happy to read that you looked our great location, and also the modern and well-equipped rooms. About the rooms, we have different categories, each with different characteristics. We recommend in your case, that you choose our "Deluxe room with Sea View" to have the most amazing view of La Concha Bay from your balcony. Best regards, SANSEbay team. "

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Hotel Sansebay Calle Mari 21 Donostia-San Sebastian 20003 Spain
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