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Hotel Pensión Ur-Alde **

Donostia-San Sebastian,  Spain

Phone: +34 94 342 2581 E-mail:: info@ur-alde.com

Price: 53 - 220 € (Average)

Rating by guests: 9.8 Based on 16 reviews

Hotel Pensión Ur-Alde
Puerto, 17 - 2º (20003) - Donostia-San Sebastian (Spain)

Access:

 

Overall rating:  9.8 Based on the last 16 of 16 reviews

Would you recommend this hotel?

  • Yes: 93.8%
  • No: 6.2%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.6
  • Staff: 10
  • Quietness: 9
  • Room: 9
  • Value for money: 8.8

September/2018 Someone from Paises Bajos thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Ubicacion
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Handicapped
  • I recommend it especially AGAINST... Luxury, Peace seekers, Business travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 2

September/2018 Someone from Argentina thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Todo. La ubicación es ideal cerca de todo
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

August/2018 Someone from Zaragoza thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por esta valoración. Siempre intentamos mejorar con los comentarios de nuestros clientes. Seréis bienvenido otra vez cuando queráis. Un saludo, Aritz Dendategi Pensión Ur-Alde "

July/2018 Someone from La Rioja thinks:

  • Overall rating: 7.3
  • Would you recommend it? No
  • Positive: Ubicación y limpieza
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Families, Couples
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

June/2018 Someone from Málaga thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La ubicación, lo bien que me atendieron e intentaron satisfacer todas mis peticiones, la habitación muy limpia, cómoda y silenciosa
  • Negative: Que el baño no estuviese integrado en una habitación independiente, aunque tengo que decir que está integrado de forma muy armónica en la habitación
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10 Mi habitación era interior y no había ruido externo.
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por este comentario. De todas estas notas aprendemos para intentar mejorar. Nos agrada saber que han tenido una buena estancia con nosotros y estaremos encantados de volver a recibirlos cuando quieran. Un saludo, Aritz Dendategi Gerente Pension Ur-Ade "

May/2018 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Clean, friendly and great location
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2
  • The hotel's reply:

    "Hello, Thank you for this review. We are glad to now that you enjoied your stay with us. Hope to see you again next time! Regards, Aritz Dendategi Manager Pension Ur-Alde"

May/2018 Someone from U.K. thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The location, the helpfulness of the staff.
  • Negative: Low shower pressure.
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Families, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Hello, Thank you for your review, it's always important for to learn from your feedback. See you again next time, Best regards, Aritz Dendategi Manager Pension Ur--Alde "

May/2018 Someone from Noja thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Ubicacion,habitacion,trato
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por las respuestas a este cuestionario; siempre es importante para nosotros para ir mejorando. Me alegra saber que disfrutaran la estancia y espero verles en otro momento otra vez. Un saludo, Aritz Dendategi Gerente Pensión Ur-Alde"

May/2018 Someone from Barcelona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Trato personal y la situación.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por responder a este cuestionario. Siempre aprendemos de ello. Me alegra saber que han estado contentos en nuestro alojamiento y esperamos verles otra vez por aquí. Un saludo, Aritz Dendategi Gerente Pensión Ur-Alde"

April/2018 Someone from Valladolid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo la habitación la atención del recepcionista y la localización está a un paso de todo
  • Negative: Nada
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Hola Pilar, Muchas gracias por este comentario. Nos agrada saber que vuestra experiencia con nosotros fuera agradable. Esperamos volveros a ver en otra ocasión. Un abrazo, Aritz Dendategi Gerente Pensión Ur-Alde"

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Hotel Pensión Ur-Alde Puerto, 17 - 2º Donostia-San Sebastian 20003 Spain
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