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Hotel Pensión Ur-Alde **

Donostia-San Sebastian,  Spain

Phone: +34 94 342 2581 E-mail:: info@ur-alde.com

Price: 53 - 220 € (Average)

Rating by guests: 9.7 Based on 19 reviews

Hotel Pensión Ur-Alde
Puerto, 17 - 2º (20003) - Donostia-San Sebastian (Spain)

Access:

 

Overall rating:  9.7 Based on the last 19 of 19 reviews

Would you recommend this hotel?

  • Yes: 94.7%
  • No: 5.3%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 10
  • Quietness: 9
  • Room: 9
  • Value for money: 8.8

December/2018 Someone from Barcelona thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La situación
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST... Peace seekers, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

November/2018 Someone from Vienna thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: The friendly host, warm welcome, helpful support, generousitiy
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Hello, Thank you for your remarks, we always learn with them, Hope to welcome you next time. Best regards, Aritz Dendategi Manager Pension Ur-Alde "

October/2018 Someone from New York thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The staff were very helpful and professional and had good local restaurant suggestions. The location was great. The room had some unexpected touches for a hotel of its' class. Requests we made were promptly and professionally handled.
  • Negative: I disliked nothing about the stay.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers, Modern style lovers, Handicapped, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10 The street was very noisy at night because of the location in the most interesting part of town but the soundproofing was great
  • Room: 7.5 Had a balcony overlooking the street. The shower was great. Excellent for a hotel of its' class.
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Hello, Thank you evry much for this review. We always read with interest the reviews to learn about them. You will be welcome again whenever you want. Best regards. Aritz Dendategi (Manager Pension Ur-Alde)"

September/2018 Someone from Paises Bajos thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Ubicacion
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Handicapped
  • I recommend it especially AGAINST... Luxury, Peace seekers, Business travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Hello, Thank you evry much for this review. We always read with interest the reviews to learn about them. You will be welcome again whenever you want. Best regards. Aritz Dendategi (Manager Pension Ur-Alde) Hola, Muchas gracias por esta valoración. Siempre intentamos mejorar con los comentarios de nuestros clientes. Serán siempre bienvenidos otra vez cuando quieran. Un saludo, Aritz Dendategi. (Gerente Pensión Ur-Alde)"

September/2018 Someone from Argentina thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Todo. La ubicación es ideal cerca de todo
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Hola, Muchas gracias por esta valoración. Siempre intentamos mejorar con los comentarios de nuestros clientes. Serás bienvenida otra vez cuando quieras. Un saludo, Aritz Dendategi Pensión Ur-Alde"

August/2018 Someone from Zaragoza thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por esta valoración. Siempre intentamos mejorar con los comentarios de nuestros clientes. Seréis bienvenido otra vez cuando queráis. Un saludo, Aritz Dendategi Pensión Ur-Alde "

July/2018 Someone from La Rioja thinks:

  • Overall rating: 7.3
  • Would you recommend it? No
  • Positive: Ubicación y limpieza
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Families, Couples
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

June/2018 Someone from Málaga thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La ubicación, lo bien que me atendieron e intentaron satisfacer todas mis peticiones, la habitación muy limpia, cómoda y silenciosa
  • Negative: Que el baño no estuviese integrado en una habitación independiente, aunque tengo que decir que está integrado de forma muy armónica en la habitación
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10 Mi habitación era interior y no había ruido externo.
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Hola, Muchas gracias por este comentario. De todas estas notas aprendemos para intentar mejorar. Nos agrada saber que han tenido una buena estancia con nosotros y estaremos encantados de volver a recibirlos cuando quieran. Un saludo, Aritz Dendategi Gerente Pension Ur-Ade "

May/2018 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Clean, friendly and great location
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2
  • The hotel's reply:

    "Hello, Thank you for this review. We are glad to now that you enjoied your stay with us. Hope to see you again next time! Regards, Aritz Dendategi Manager Pension Ur-Alde"

May/2018 Someone from U.K. thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The location, the helpfulness of the staff.
  • Negative: Low shower pressure.
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Families, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Hello, Thank you for your review, it's always important for to learn from your feedback. See you again next time, Best regards, Aritz Dendategi Manager Pension Ur--Alde "

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Hotel Pensión Ur-Alde Puerto, 17 - 2º Donostia-San Sebastian 20003 Spain
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