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Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

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Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

June/2012 Someone from virginia, usa thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Our third time at Europa. Very clean, friendly, excellent location.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

June/2012 Someone from California thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: The location of the hotel
  • Negative: The staff and the noise. Staff members are rude at times, housekeeping is average (misses on the details), very noisy hotel.
  • I RECOMMEND it for... Young travelers, Families
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Business travelers, Travelers with a car
  • Cleanliness: 7.5 In general, the hotel was clean but rooms stink. Probably a better room freshener could help.
  • Location: 10 Walking distance from all major attractions, metro, restaurants and clothing shops.
  • Common facilities and services: 7.5 Wi-Fi was there though not reliable...Having room service was good.
  • Staff: 5 Often the front desks folks are rude and ignorant about many questions. Suggest more informative and friendly staff. The waiters in the restaurant don't care about the hotel guests.
  • Quietness: 5 Outside noise was not audible unless you had the windows open. The rooms have no noise cancellation built in the walls. House cleaners when they clean any room on the same floor - one can hardly sleep.
  • Room: 5 Size of the room is good. Bathrooms are good.
  • Value for money: 7.5 Could have gotten better value if the staff was helpful and the hotel rooms were quieter.
Stars it deserves 3

June/2012 Someone from Seattle thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Convenient location to tourist sites, shopping
  • Negative: Very noisy at night
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

June/2012 Someone from Colorado, USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Friendly, professional front desk staff. Very clean, and looked recently remodeled. Amazing location -- walk outside, or just open your windows, and you're right in the best place in Madrid! Comfortable, great ambiance, just a nice place to be.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2012 Someone from The United States thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The location was wonderful. The rooms were spacious and clean. The staff was friendly and very helpful. I would stay there again for sure!
  • Negative: We did not receive soap to wash our hands.
  • I RECOMMEND it for... Families, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2012 Someone from El puerto de Santa maria thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: The location
  • Negative: The room was noisy. The water pipes ran through the wall of our room and every toilet flush and shower sounded like it was going to come through the walls. Very noisy.
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5 In the past when I have stayed here before it was quiet. This time it was so noisy I don't know if I will stay there again.
  • Room: 7.5 Again the noise from the water pipes were extremely loud.
  • Value for money: 5 Before this last trip I would have given above average marks but I was disappointed this time and could not give as high of marks. Iin the past I recommended this hotel to others but not sure now. Sorry!
Stars it deserves 4

June/2012 Someone from South Carolina thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: The location! Just off the center of Puerta del Sol. Easy access to the metro, shops, restaurants, everything. Made dropping off purchases or changing shoes very easy. Wifi access also made it easy to look up places on phones/laptops for more info.
  • Negative: A little expensive, considering the lack of amenities.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 Because it's so close to everything, it wasn't the quietest place I've stayed. This was not an issue for me, but if you are looking for silence in the evenings, choose somewhere else.
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

June/2012 Someone from USA thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Clean hotel and rooms, friendly staff, great location
  • Negative: Noise early in the morning
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

June/2012 Someone from Rep. Dominicana thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: La ubicacion centrica, caminando se esta cerca de muchos lugares de interes (plaza del sol, plaza mayor, la gran via, etc) y de tiendas
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 2

June/2012 Someone from South Carolina USA thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Clean rooms
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3
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Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
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