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Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

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Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

April/2008 Someone from Colorado thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Right off Puerta del Sol. Watching distance to great bars & tapas. Very happening bar in hotel itself.
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from Miami, Florida thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive: The location.
  • Negative: The hotel staff is extremely cold and aloof.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5 My mother fell on the front door of the hotel. The front door has a small gap leading to the street. My mother was taken to the hospital due on an ambulance because she hit her eye and five stitches on her forehead. The hotel personnel never cared about her well-being, and would not even cover any expenses as a courtesy.
  • Staff: Not rated The hotel personnel has extremely poor customer service. Even though I stayed there before, they%27re very cold and not courteous.
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 1

April/2008 Someone from New York thinks:

  • Overall rating: 9.5
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Nothing significant
  • I RECOMMEND it for... Young travelers, Couples, Business travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from the Netherlands thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: location, size of room
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

April/2008 Someone from Costa Rica thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Ubicación
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Handicapped, Business travelers
  • I recommend it especially AGAINST... Families, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 10 El hotel está recién remodelado pero, aún antes de este proceso, siempre fue muy limpio
  • Location: 10 Como está en la Puerta del Sol, es un muy buen punto para trasladarse a los lugares de interés.
  • Common facilities and services: 10 Es lo que se encontraría en un hotel de tres estrellas
  • Staff: 10 Aunque España no es reconocida en el mundo por la amabilidad de su gente, el personal del hotel está bien capacitado y cumple con lo requerido en estos casos.
  • Quietness: 10 La Puerta del Sol es ruidosa.El Hotel Europa, tiene un restaurante abajo. Pero las habitaciones que dan al patio interior son tranquilas.
  • Room: 10 Las habitaciones con cómodas y están equipadas con todo lo que ofrece un hotel de tres estrellas.
  • Value for money: 10 La relación precio/calidad es la adecuada.
Stars it deserves 5

April/2008 Someone from uk thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Handicapped, Business travelers
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: 5
Stars it deserves 4

April/2008 Someone from USA thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Location is at the Center of Madrid close to the Metro
  • Negative: Cost of meals or snacks at the hotel; hard to find a breakfast that is not a roll and coffee.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

April/2008 Someone from Nottingham thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Nothing to really dislike
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 7.5 Busy City centre location above underground station, but reasonably soundproofed
  • Room: 10
  • Value for money: Not rated
Stars it deserves 5

April/2008 Someone from gran canaria thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: la situacion
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 muy bien
  • Location: 10 es ideal para teatros y museos
  • Common facilities and services: 10 bien el personal de la cafeteria es agradable y la recepcion tambien .
  • Staff: 10 tranquilo,no afectA los ruidos de la calle.
  • Quietness: 10 ya lo habia explicado en un apartado anterior.
  • Room: 10 bien,porque como ya he estado en varias ocasiones,procuran complacerme co n las habitaciones que me gustan.
  • Value for money: 10 el precio me parece bien si estuviera incluido el desayuno.
Stars it deserves 4

April/2008 Someone from tokyo to thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: バストイレ室
  • Negative: なし
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
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