Situado en el centro de la Ciudad a escasos metros del Barrio Gótico y de las playas, en una de las zonas más turísticas de Barcelona, en la Plaza Palacio, en un edificio considerado Monumento Artístico Nacional, rodeado de los más importantes monumentos de Barcelona, Correos, Gobierno Civil, Colón, Museo Picasso, Zoo, Puerto, el Parque de la Ciudadela.原文は次の言語でご覧頂けます。
原文は次の言語でご覧頂けます。
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テーマ別スコア
11月/2016 Someone from Rambouillet (FRANCE) 出身ユーザー:
11月/2016 Someone from La Rioja 出身ユーザー:
ホテルからの返答:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente. "
10月/2016 Someone from Sweden 出身ユーザー:
ホテルからの返答:
"Dear Customer. We appreciate your feedback and have used your time in writing about your stay. We work to make our customers happy and our greatest satisfaction is knowing that our goal has been fulfilled. We hope to welcome you again in our hotels in the near future. Anna Ruiz Customer service."
10月/2016 Someone from Germany 出身ユーザー:
ホテルからの返答:
"Thank you for your comments, we are very sorry about the smell of the sewers, it is a general problem of the city, sometimes it can happen that the bathroom smells, this is because we are located in the old part of the city and the problem Comes from the public sewage system. We are sorry for the inconvenience. Anna Ruiz. Dept. of customer service."
10月/2016 Someone from Cadiz 出身ユーザー:
ホテルからの返答:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente "
10月/2016 Someone from Lausanne 出身ユーザー:
10月/2016 Someone from Stockholm 出身ユーザー:
ホテルからの返答:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Services."
10月/2016 Someone from Stockholm 出身ユーザー:
ホテルからの返答:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Service."
10月/2016 Someone from Madrid 出身ユーザー:
ホテルからの返答:
"Apreciado cliente. Estamos encantados que haya disfrutado de su estancia en nuestro hotel . Sentimos no haber estado a la altura de sus expectativas y en referencia al desayuno, contamos con una variedad óptima para un hotel de su categoría. Toda sugerencia es bienvenida. Esperamos recibirle de nuevo por nuestros hoteles. Anna Ruiz. Dpto. de atención al cliente."
10月/2016 Someone from Ireland 出身ユーザー:
ホテルからの返答:
"Dear Customer: It is a great pleasure to receive feedback like yours and we appreciate your opinion in this way. The location of our hotel is privileged few meters from the port and the beach, next to the Parque de la Ciutadella one of the most beautiful parks in the city. It is also very close to the tourist center in the Gothic Quarter and the oldest historic core of Barcelona. Where you hand are all major sights and attractions. Area well served by public transport to the rest of the city. It is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Customer services"