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Hotel Casual Sevilla Don Juan Tenorio **

Seville,  Spain

Phone: +34955544416 E-mail:: casualsevilladonjuantenorio@casualhoteles.com

Rating by guests: 8.5 Based on 40 reviews

Hotel Casual Sevilla Don Juan Tenorio
Plaza Venerables, 5 (41004) - Seville (Spain)

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Overall rating:  8.5 Based on the last 40 of 40 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.2
  • Location: 10
  • Common facilities and services: 6.3
  • Staff: 9.4
  • Quietness: 8.1
  • Room: 6.8
  • Value for money: 7.9

March/2020 Someone from UK thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2

February/2020 Someone from Valencia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Atención y ubicación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2020 Someone from Barcelona thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La atención del personal que fueron súper amables y la ubicación del hotel.
  • Negative: La ducha no tenía agua caliente
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Hola Melania, muchas gracias por tu valoración, la apreciamos mucho. Lamentamos tremendamente el problema surgido con la ducha, que por cierto, ha costado bastante encontrar el problema pero ya se ha podido subsanar. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero""

January/2020 Someone from Bristol, UK thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Excellent Location Extremely helpful staff Good price
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Hello Chris, many thanks for staying with us, and we are very happy that it was nice for you. We appreciate so much your comments. We hope you could visit us again in the future or any of the others hotels we have in the rest of Spain and Portugal, and coming soon in Italy, Greetings, Antonio"

January/2020 Someone from Netherlands thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Hello, many thanks for staying with us!. We appreciate so much your comments. We hope you could visit us again in the future or any of the others hotels we have in the rest of Spain and Portugal. Greetings, Antonio"

January/2020 Someone from Italy thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Nice location in the historical centre
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Ciao, grazie mille per essere stato da noi e apprezziamo molto il tuo feedback. Ci auguriamo che tu possa visitarci di nuovo in futuro, qui a Siviglia o in uno dei nostri altri hotel nel resto della Spagna, in Portogallo e presto in Italia (Firenze). Cordiali saluti, Antonio Borrero"

January/2020 Someone from Madrid thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive: Solo la atención de sus empleados
  • Negative: Todo
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

December/2019 Someone from France thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La localisation de l’hôtel
  • Negative: Pas de possibilité de petit déjeuner avant 8h (on a des bébés et on se lève tôt !)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Bonjour, merci beaucoup de rester avec nous et nous apprécions grandement vos commentaires. Nous regrettons que certains aspects ne vous aient pas entièrement plu et nous essaierons de l'améliorer. Le petit déjeuner est servi par le restaurant avec lequel nous partageons un bâtiment, ce n'est pas à nous, bien que nous transférions la suggestion de prolonger l'horaire. Nous espérons que vous pourrez nous rendre visite à l'avenir, ici à Séville ou dans l'un de nos autres hôtels dans le reste de l'Espagne, au Portugal et bientôt en Italie. Cordialement, Antonio Borrero"

December/2019 Someone from Murcia thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative: La decoración de la habitación, pero es cuestión de gustos.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5 Se escuchaba muchísimo el ruido de los pasillos.
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Hola, muchas gracias por alojarse con nosotros y apreciamos mucho su valoración. Lamentamos que algunos aspectos no fueran del todo de su agrado e intentaremos mejorarlo. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero"

November/2019 Someone from Granada thinks:

  • Overall rating: 2.9
  • Would you recommend it? No
  • Positive: La ubicación.
  • Negative: La habitación pequeñísima para 4 personas y el mantenimiento de la misma mal.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 2.5 El personal de limpieza comenzó a limpiar la habitación de al lado a las 7 de la mañana.
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2
  • The hotel's reply:

    "Hola, muchas gracias por alojarse con nosotros y apreciamos mucho su valoración. Lamentamos que algunos aspectos no resultaran de su agrado e intentaremos mejorarlo. Con respecto al ruido a las 7 de la mañana, le comentamos que no se trataba del personal de limpieza, empiezan a las 9 AM, sino de la lavandería, que al ser externa y tener el hotel esta ubicación tan céntrica, no puede acceder a este área en otro horario. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero"

Hotel Casual Sevilla Don Juan Tenorio Plaza Venerables, 5 Seville 41004 Spain
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