当ホテルは5つ星のデラックス・モニュメントに格付けされています。その作品が世界遺産にも認定されている有名な建築家リュス・ドメネク・イ・ムンタネールによって1908年に建てられた象徴的なモダニスト・スタイルのインテリアデザインをいかし、より魅力的な改装がなされ、そのすばらしさが生まれています。バルセロナ中心地の最高の場所にあり、グラシア通りにある建物としては、グラシア通りに加えて市内全体を見事に展望できる唯一の建物です。 当ホテルの客室は、温かいナチュラルな色で装飾を施し、お客様に最も快適におくつろぎ頂ける空間をご提供致しております。お部屋には大きな窓から燦燦と日がそそぎ、モダンで温かい色の家具やインテリアと融合して最高に快適な雰囲気をかもし出しております。 客室には、ミニバー・電話・インターネット回線(ワイヤレス)・LCDテレビ (30インチ、衛星チャンネル対応)・バスルーム・有線放送など、ファーストクラスのホテルに相応しい装備を施しております。.
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テーマ別スコア
7月/2018 Someone from Los Angeles 出身ユーザー:
ホテルからの返答:
"Dear Guest, Thank you for taking the time to share your feedback. We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Cesar Royo. Guest Relations Manager""
7月/2018 Someone from Serbia 出身ユーザー:
ホテルからの返答:
"Dear Guest, Thank you for taking the time to share your feedback. We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive to ensure that our guests receive the royal treatment they deserve especially when staying with us. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Cesar Royo. Guest Relations Manager"
6月/2018 Someone from New York 出身ユーザー:
ホテルからの返答:
"Dear Ms. Stiker, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Cesar Royo. Guest Relations Manager"
6月/2018 Someone from Düsseldorf 出身ユーザー:
ホテルからの返答:
"Dear Mr. Klimkeit, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Cesar Royo. Guest Relations Manager"
6月/2018 Someone from Florida 出身ユーザー:
ホテルからの返答:
"Dear Mr. McCaffrey, Thank you for taking the time to share your feedback. We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive to ensure that our guests receive the royal treatment they deserve especially when staying with us. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Cesar Royo. Guest Relations Manager"
6月/2018 Someone from Houston, Texas 出身ユーザー:
ホテルからの返答:
"Dear guest, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive to ensure that our guests receive the royal treatment they deserve especially when staying with us. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Cesar Royo - Guest Relations Manager"
6月/2018 Someone from Paris 出身ユーザー:
ホテルからの返答:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us. On behalf of all the Staff of Hotel Casa Fuster we would like to apologize for the mantenaince issues you had in the room. We hope to be able to welcome you again in the future. Best regards from Barcelona, Cesar Royo. Guest Relations Manager "
5月/2018 Someone from Crans-Montana, Suisse 出身ユーザー:
ホテルからの返答:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo - Guest Relations Manager""
5月/2018 Someone from USA 出身ユーザー:
ホテルからの返答:
"Dear Mr. Mayer, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Cesar Royo. Guest Relations Manager"
5月/2018 Someone from Raoul Mayer 出身ユーザー:
ホテルからの返答:
"Apreciado Sr. Mayer, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus comentarios. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes. Esperando poder darle la bienvenida pronto, aprovecho la oportunidad para darle las gracias de nuevo y enviarle nuestros más cordiales saludos. Atentamente, Cesar Royo. Guest Relations Manager"