Hotel Casa Fuster *****
Barcelona, Spain
Phone: +(34) 932553000 Fax: +(34) 932553002
This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.
- Room Services
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- Rooms: 105
- Information not available
- Main facilities
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- Rooms: 105
- Parking
- Convention hall
- Restaurant
- Internet connection
- Swimming pool
- Terrace
- Business Center
- Boutiques
- General services
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- Rooms: 105
- Room service: 24-hours a day
- Laundry service
Paseo de Gracia,132 (08008) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 0.0%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 9.2
- Location: 10
- Common facilities and services: 9
- Staff: 9.6
- Quietness: 8.3
- Room: 8.9
- Value for money: 8.2
June/2016 Someone from California thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us. It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We take your feedback seriously and will use it proactively to continue improving our facilities. Kind regards, Cesar Royo"
May/2016 Someone from Houston, Texas USA thinks:
- Overall rating: 8.3
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The hotel's reply:
"Dear Ms. Johnson, On behalf of the entire team of Casa Fuster, we are honored that you chose to stay with us while you were in Barcelona. We highly appreciate your comments about our facilities, such as our common areas and our privilege terrace. I am sorry to hear that the Junior Suite we offered you was located on the back of our building, unfortunately our Junior Suites facing Passeig de Gracia were all occupied. We hope that you will give us another opportunity to welcome you in the future. Sincerely, Cesar Royo"
May/2016 Someone from Perpignan (France) thinks:
- Overall rating: 10
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The hotel's reply:
"Chère Madame Loos, Tout d’abord, je voudrais vous remercier de nous avoir choisi pour votre séjour à Barcelone et d’avoir pris le temps de partager votre expérience. Nous sommes heureux de lire que vous avez passé un excellent séjour avec nous et que la qualité de service que nous transmettons à nos clients a répondu à vos attentes. Cordialement, Cesar Royo. Directeur des Relations Publiques"
May/2016 Someone from Madrid thinks:
- Overall rating: 10
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The hotel's reply:
"Apreciado cliente, Muchas gracias por compartir su experiencia tras su reciente visita al hotel. Es un verdadero placer leer comentarios tan positivos, y saber que hemos alcanzado sus expectativas. Gracias por mencionar las espectaculares vistas de Paseo de Gracia desde su habitación Deluxe. Esperamos poder verle de nuevo en el futuro. Saludos cordiales, Cesar Royo"
May/2016 Someone from Evergreen, CO, USA thinks:
- Overall rating: 9.1
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The hotel's reply:
"Dear Mr. Nemer, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our great staff. I am sorry to hear that you did not receive the newspaper requested, we will use your comment proactively in order to improve our service. We hope to be able to welcome you again in the future. Best regards from Barcelona, Cesar Royo. Guest Relations Manager"
May/2016 Someone from London thinks:
- Overall rating: 8.8
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The hotel's reply:
"Dear Ms. Stevens, We are honored that you chose to stay with us when you were in Barcelona. We truly appreciate you taking the time to express your positive opinion about our staff and service provided. Regarding the broken shower, I hope you will accept my apology that it wasn't rectified while you were staying with us. We hope that you will give us another opportunity to welcome you. Best regards, Cesar Royo. Guest Relations Manager "
May/2016 Someone from United States thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Mr. Carroll, We are honored that you chose to stay with us when you were in Barcelona. It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. I personally will make sure our staff receives your compliments. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Sincerely, Cesar Royo. Guest Relations Manager"
April/2016 Someone from Chicago thinks:
- Overall rating: 4
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The hotel's reply:
"Dear Mr. Kerndl, Dear guest, We thank you for taking the time to give us feedback about your stay with us. We take your feedback seriously and will use it proactively to continue improving our facilities and service. It will be helpful for us to speak further about your experience, my personal e-mail address is: guestrelations@hotelcasafuster.com We hope that despite your disappointed on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future. Kind regards, Cesar Royo. Guest Relations Manager "
April/2016 Someone from UK thinks:
- Overall rating: 9.4
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The hotel's reply:
"Dear Mrs. Young, On behalf of the entire team of Casa Fuster, we are honored that you chose to stay with us while you were in Barcelona. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards, Cesar Royo, Guest Relations Manager "
April/2016 Someone from United States thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Mr. Bearman, We truly appreciate you taking the time to express your positive opinion about our hotel and staff, we work everyday to improve our service. I personally will make sure our staff receives your compliments. We hope to be able to welcome you again in the future. Kind regards, Cesar Royo. Guest Relations Manager" "