Hotel Casa Fuster *****
Barcelona, Spain
Phone: +(34) 932553000 Fax: +(34) 932553002
This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.
- Room Services
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- Rooms: 105
- Information not available
- Main facilities
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- Rooms: 105
- Parking
- Convention hall
- Restaurant
- Internet connection
- Swimming pool
- Terrace
- Business Center
- Boutiques
- General services
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- Rooms: 105
- Room service: 24-hours a day
- Laundry service
Paseo de Gracia,132 (08008) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 0.0%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 9.2
- Location: 10
- Common facilities and services: 9
- Staff: 9.6
- Quietness: 8.3
- Room: 8.9
- Value for money: 8.2
October/2016 Someone from Milan thinks:
- Overall rating: 3
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The hotel's reply:
"Dear Mr. Mancuso, My sincere apologies we did not meet your expectations. On regard of the Turndown Service, please let me inform you that our Housekeeping staff working method, it is per room one at a time. I would like to apologize because when you returned to your room, it was not prepared. If you are returning to Barcelona I hope you could give another opportunity to make your next stay flawless. Best regards, Cesar Royo. Guest Relations Manager"
October/2016 Someone from Merseyside thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Mrs. Kelly, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. We are honored that you chose to stay with us when you were in Barcelona. On behalf of all the Staff of Hotel Casa Fuster we apologize for the inconvenience caused during your stay on the bar and terrace.Rest assured that we take your feedback very seriously and will use it proactively to continue improving our service. We hope to be able to welcome you again in the future. Kind regards, Cesar Royo - Guest Relations Manager "
October/2016 Someone from negocio thinks:
- Overall rating: 7.4
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The hotel's reply:
"Apreciado Sr. Aurell, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus puntuaciones que sin duda nos aportan información para poder mejorar en el futuro. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes.Esperamos poder darle de nuevo la bienvenida en nuestro hotel muy pronto. Atentamente, Cesar Royo - Guest Relations Manager "
October/2016 Someone from Washington, DC thinks:
- Overall rating: 9.9
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The hotel's reply:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo - Guest Relations Manager"
September/2016 Someone from USA thinks:
- Overall rating: 8.8
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The hotel's reply:
"Dear Mrs. De Young, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive positive comments. We are sorry to hear that the terrace service didn't meet your expectations. We hope to be able to welcome you again in the future. Best regards, Cesar Royo. Guest Relations Manager"
September/2016 Someone from USA thinks:
- Overall rating: 8.6
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The hotel's reply:
"Dear guest, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Regarding the check-in time, we apologize if we were not able to give you the room at the time you arrived, but our normal check-in time is at 15hrs, In case you want to speak further about your experience, my personal e-mail address is: guestrelations@hotelcasafuster.com We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo"
September/2016 Someone from Monaco thinks:
- Overall rating: 8.5
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The hotel's reply:
"Dear Mr. Stephen, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our art nouveau building, as we it is a World Heritage. We have taken note of the suggestions you made about our facilities, so we could have them in our mind to our next refurbishment. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo. Guest Relations Manager "
September/2016 Someone from Edinburgh, Scoitland. thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear Mr. Lloyd, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards, Cesar Royo. Guest Relations Manager"
August/2016 Someone from Cheshire Uk thinks:
- Overall rating: 9.6
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The hotel's reply:
"Mr. Hurst, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our amazing staff, as we work hard everyday to meet our guest's expectations. Please be informed that we had taken note about the shower suggestions, in order to have it in mind for our next refurbishment. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo. Guest Relations Manager"
August/2016 Someone from Florida, USA thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Mr. Zahrai, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards from Barcelona, Cesar Royo. Guest Relations Manager"