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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

February/2016 Someone from MONTPELLIER - FRANCE thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: L'accueil, la situation, l'architecture des bâtiments et les équipements et services.
  • Negative: L'équipement petit matériel cuisine SAM . Le balcon non couvert et trop petit pour un appartement susceptible d'accueillir quatre adultes et deux enfants. la restauration en cafeteria.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Cher client, Nous vous remercions pour nous faire connaître votre opinion sur notre établissement. Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d´offrir le meilleur service à nos invités. Nous espérons d´avoir l´opportunité de vous souhaiter la bienvenue lors de vos prochaines vacances en nos appartements. Departamento de Calidad APARTAMENTOS CASABLANCA "

February/2016 Someone from Finland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Everything was great. Special thanks for excellent service and perpect cleaning! The balcony was SUPER!
  • Negative: We had paid Breakfast before and we thought that it have been buffet. But it was eight almost identical choices which had to choose . Buffet would be better.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 If you don't want use the long stairs to the town you can always use the taxi (cost 3 euros).
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear customer, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding breakfast we only offer continental breakfast: customers can choose from 8 different menus. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from Geilenkirchen thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Lage
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Sehr geehrter Gast, Vielen Dank für Ihre Beurteilung von unserem Resort. Es freut uns zu hören, dass Ihr Aufenthalt bei uns zu Ihrer ganzen Zufriedenheit war. Wir schätzen Ihre Meinung über unser Personal und unsere Dienstleistungen, was ein Ansporn für unsere Motivation ist, unseren Gästen den besten Service anzubieten. Wir hoffen wieder die Gelegenheit zu haben Sie bei Ihrem nächsten Urlaub in unserem Haus begrüssenzu dürfen. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from France- Région Parisienne thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: l'accueil et la réaction rapide aux problèmes
  • Negative: Le bruit des soirées au bar (mais seulement jusqu'à 10h30) donc un bémol
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Cher client, Nous vous remercions pour nous faire connaître votre opinion sur notre établissement. Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d´offrir le meilleur service à nos invités. Nous sommes desolé que l´animation vous a derangé un peut. Nous espérons d´avoir l´opportunité de vous souhaiter la bienvenue lors de vos prochaines vacances en nos appartements. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from Sweden thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Excellent room , 6603
  • Negative: We sent an e-mail prior to arrival seeking advise on transfer from Santa Cruz, but did not receive any reply.......
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear customer, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from Israel thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear customer, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your valoration regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from Southampton thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything
  • Negative: Nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear customer, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your valoration regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

January/2016 Someone from Asturias thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive: Limpieza y tranquilidad
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos la valoración de nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

December/2015 Someone from Cardiff, Wales thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The warm welcome from all staff, the facilities along with the cleanliness of the resort
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear customer, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

October/2015 Someone from Barcelona thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Apartamentos muy limpios, luminosos, bien equipados. Los empleados son muy amables y profesionales. Se puede comer en la cafeteria a buen precio.bParquink muy espacioso. Repetíria sin dudarlo.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Estariamos encantados de verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

Online reservation
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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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